Emily decides that the town of Pitchfork needs a library, and comes up with a plan to make it happen. Can she make her dream come true?

"After the tragic death his beloved musician father, fourteen-year-old Benny Oh begins to hear voices. The voices belong to the things in his house--a sneaker, a broken Christmas ornament, a piece of wilted lettuce. Although Benny doesn't understand what these things are saying, he can sense their emotional tone; some are pleasant, a gentle hum or coo, but others are snide, angry and full of pain. When his mother, Annabelle, develops a hoarding problem,...

Flaherty covers strategies used by libraries to improve people's access to and use of health information. Whether for an individual, a library program, or a community program, it is important to provide health information and sources that are not outdated, difficult to retain, or misrepresented. Public libraries are the perfect setting for empowering patrons with this information.

"Dealing with Difficult People in the Library offers practical strategies for managing problems posed by patrons and staff. It is the best hands-on guide to solving problems through communication, preventive measures, and clear and concise patron behavior policies." "Communication skills are at the heart of resolving difficult situations and ensuring that simple encounters don't escalate into real problems. Recognizing the difference between a patron...